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Job Vacancy Kochi, Kerala Position Chat Support Officer at Dects Technologies LLP

Dects Technologies LLP company logo
Published 1 month ago

Dects Technologies LLP is currently seeking applicants for the position of Chat Support Officer in the Kochi area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Dects Technologies LLP operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Dects Technologies LLP
Position:Chat Support Officer
City:Kochi, Kerala
Province:Kerala
Education:Confidential
Job Type:Full-time

Job Description

Join Dects Technologies LLP as a Chat Support Officer! We are looking for candidates with excellent written communication skills in English, a fast typing speed (minimum 30 WPM preferred), and strong problem-solving abilities. You will assist customers through live chat, providing timely and accurate responses to their inquiries about products, services, and troubleshooting.

Key responsibilities include resolving customer issues, maintaining updated knowledge of company policies, and ensuring customer satisfaction. This full-time, permanent position offers a salary between ₹12,00.00 – ₹18,00.00 per month, with night and rotational shifts available, as well as overtime pay and performance bonuses.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Kerala
City Kochi
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Company Information

Dects Technologies LLP

Dects Technologies LLP is an innovative technology company based in India, specializing in providing cutting-edge solutions in software development, IT consulting, and digital transformation services. With a team of skilled professionals, Dects Technologies is committed to delivering customized solutions that meet the specific needs of diverse industries. The company leverages advanced technologies to help businesses enhance efficiency, improve customer experience, and drive growth in the digital age.