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Job Vacancy Hyderabad, Telangana, India Position Service Desk Representative at Diebold Nixdorf

Diebold Nixdorf company logo
Published 2 weeks ago

Diebold Nixdorf is currently accepting applications for the position of Service Desk Representative in the Hyderabad, Telangana area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Diebold Nixdorf operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Diebold Nixdorf
Position:Service Desk Representative
City:Telangana, Hyderabad
Province:Telangana
Education:Confidential
Job Type:Full-time

Job Description

Expect more. Connect more. Be more at Diebold Nixdorf. We are looking for a dedicated Service Desk Representative to join our team, where you’ll play a key role in providing proactive user helpdesk services. You will address customer inquiries, diagnose issues, and ensure effective communication while using available tools and resources.

Key responsibilities include interfacing with customers, resolving inquiries, contributing to process improvements, and ensuring that established KPIs are met.

Qualifications required: 2-4 years of relevant experience, strong communication skills in the local language and business English, and a passion for customer service.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Hyderabad, Telangana
City Hyderabad, Telangana
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Company Information

Diebold Nixdorf

Diebold Nixdorf is a global leader in connected commerce and is a prominent player in the Indian market. With a strong focus on providing innovative banking and retail solutions, the company specializes in ATMs, self-service kiosks, and software services. In India, Diebold Nixdorf aims to enhance customer experience through technology and efficient transaction solutions. Their commitment to security, reliability, and service excellence positions them as a trusted partner for financial institutions and retailers alike.