Job Vacancy Hyderabad, Telangana, India Position SME – Customer Experience (CX) Niche at Cognizant
Cognizant is currently accepting applications for the position of SME - Customer Experience (CX) Niche in the Hyderabad, Telangana area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Cognizant operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Cognizant |
| Position: | SME - Customer Experience (CX) Niche |
| City: | Telangana, Hyderabad |
| Province: | Telangana |
| Education: | Confidential |
| Salary: | INR 15.000 - INR 30.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a skilled SME-CX professional to join our team at Cognizant. The ideal candidate will have 3 to 5 years of experience in customer service, possess strong English speaking skills, and a background in the Hi-Tech domain is a plus. This hybrid role involves rotational shifts and focuses on enhancing customer satisfaction and loyalty.
Responsibilities: Lead customer service initiatives, resolve inquiries, analyze feedback, develop training programs, and drive continuous improvement.
Qualifications: Proven proficiency in customer service, strong English communication skills, experience in Hi-Tech, adaptability to hybrid work, and analytical skills.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Good Communication Skills
- No Criminal Record
- Minimum Education of High School Diploma
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
- Experience in the Related Field (Preferred)
Company Address
| Province | Hyderabad, Telangana |
| City | Hyderabad, Telangana |
| Google Map | Google Map |
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