Job Vacancy Mumbai, Maharashtra Position Service Desk at BirlaSoft
BirlaSoft is currently seeking applicants for the position of Service Desk in the Mumbai area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
BirlaSoft operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | BirlaSoft |
| Position: | Service Desk |
| City: | Mumbai, Maharashtra |
| Province: | Maharashtra |
| Education: | Confidential |
| Salary: | INR 18.000 - INR 35.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated and skilled Service Desk Technician to join our team. In this role, you will be the first point of contact for users seeking technical assistance over the phone, email, or chat.
Your primary responsibilities will include troubleshooting hardware and software issues, providing solutions, and escalating complex problems to the appropriate teams. Excellent communication and problem-solving skills are essential, as well as a proactive attitude towards customer service.
The ideal candidate should have experience in IT support, familiarity with operating systems, and a strong ability to work under pressure.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Maharashtra |
| City | Mumbai |
| Google Map | Google Map |
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