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Job Vacancy Kolkata, West Bengal Position Helpdesk Coordinator at Value Point Systems

Value Point Systems company logo
Published 3 hours ago

Value Point Systems is currently accepting applications for the position of Helpdesk Coordinator in the Kolkata area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Value Point Systems operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Value Point Systems
Position:Helpdesk Coordinator
City:Kolkata, West Bengal
Province:West Bengal
Education:Confidential
Salary:INR 35.000 - INR 70.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Helpdesk Coordinator to join our team at Value Point Systems. You will handle user escalations, monitor ticket statuses, and ensure timely responses to support analysts. Responsibilities include validating ticket completion, managing operations across multiple states in India, and applying first call resolution techniques.

A minimum of a graduate degree is required for this position.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province West Bengal
City Kolkata
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Company Information

Value Point Systems

Value Point Systems is a leading IT solutions provider based in India, specializing in delivering innovative technology solutions to enhance business efficiency. With a strong focus on digital transformation, the company offers a range of services including software development, cloud computing, and IT consulting. Established with a commitment to excellence, Value Point Systems aims to empower organizations by leveraging cutting-edge technologies and industry best practices, ensuring clients achieve their strategic goals and enhance operational performance.