Job Vacancy Banasvadi, Karnataka Position Chat Support Executive at Taazaa Tech Pvt Ltd
Welcome to our job portal, where Taazaa Tech Pvt Ltd is offering exciting employment opportunities for the position of Chat Support Executive in the Banasvadi area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Taazaa Tech Pvt Ltd, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Taazaa Tech Pvt Ltd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Taazaa Tech Pvt Ltd |
| Position: | Chat Support Executive |
| City: | Banasvadi, Karnataka |
| Province: | Karnataka |
| Education: | Confidential |
| Salary: | INR 18.124 - INR 33.899 per Month |
| Job Type: | Full-time |
Job Description
Key Responsibilities:*
1. *Customer Support:*
– Respond to customer inquiries via live chat, providing accurate and helpful information.
– Resolve customer complaints and issues in a timely and professional manner.
– Escalate complex issues to senior support agents or technical teams.
2. *Communication:*
– Engage with customers in a friendly, empathetic, and professional manner.
– Provide product information, troubleshooting tips, and solutions.
3. *Issue Resolution:*
– Troubleshoot and resolve technical issues.
– Follow up with customers to ensure issues are resolved.
4. *Documentation:*
– Document customer interactions and feedback.
– Update CRM or support software with customer information and issue resolution details.
5. *Performance Metrics:*
– Meet chat response time, resolution rate, and customer satisfaction targets.
For more information contact HR Sujatha +91 9286290891
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,124.05 – ₹33,899.18 per month
Schedule:
- Day shift
- Morning shift
- Night shift
Work Location: In person
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Karnataka |
| City | Banasvadi |
| Google Map | Google Map |
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