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Job Vacancy Hyderabad, Telangana, India Position Complaint Handling at Saraca Solutions

Saraca Solutions company logo
Published 1 week ago

Saraca Solutions is currently seeking applicants for the position of Complaint Handling in the Hyderabad, Telangana area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Saraca Solutions operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Saraca Solutions
Position:Complaint Handling
City:Telangana, Hyderabad
Province:Telangana
Education:Confidential
Salary:INR 12.000 - INR 25.000 per Month
Job Type:Full-time

Job Description

Location: Hyderabad

Job ID: SS20250075

Function: PMS

Role: Complaint Handling

Company: Saraca Solutions

Desired Skills: Complaint Handling, PMS, Medical Device

Job Description

  • Evaluate incoming complaint information and maintain records in the electronic database.
  • Perform follow-up activities to gather additional information; analyze and trend complaint data.
  • Determine reportability of complaints to government agencies and document complaint categories.
  • Write investigation summaries based on technical product analysis.
  • Ensure documentation is audit-ready per internal policies.
  • Collaborate with various departments as needed during complaint processing.
  • Understand the functionality/intended use of complex medical devices.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Hyderabad, Telangana
City Hyderabad, Telangana
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Company Information

Saraca Solutions

Saraca Solutions is a prominent technology company based in India, specializing in providing innovative software solutions and consulting services. With a focus on enhancing business efficiency, Saraca Solutions leverages cutting-edge technology to deliver tailored solutions across various industries. The company is committed to customer satisfaction and aims to empower organizations through its comprehensive suite of products and services. Dedicated to excellence and driven by a team of skilled professionals, Saraca Solutions aims to be a leader in the dynamic IT landscape.