Job Vacancy Kollam, Kerala Position Sales Associate at MALIEAKAL GROUP

MALIEAKAL GROUP is currently accepting applications for the position of Sales Associate in the Kollam area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

MALIEAKAL GROUP operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

MDecor is the premium furniture and home interiors showroom owned and operated by the renowned Malieakal Group, one of Kollam’s most trusted names in retail. MDecor offers a wide range of furniture that combine aesthetic appeal with functionality. The showroom is located in Kollam near Iron Bridge, serving a growing customer base that values both design excellence and lasting craftsmanship.

We are looking for proactive sales executives to join our team. He/she will be responsible for:

1. Customer Engagement & Relationship Building

• Greet every customer warmly as they enter the showroom.
• Understand customer needs, preferences, and budget.
• Offer personalized recommendations on furniture designs, materials, and colors.
• Build long-term relationships for repeat business and referrals.

2. Product Knowledge

• Maintain strong knowledge of all furniture products, including:
• Materials (wood types, upholstery, finishes)
• Dimensions and customization options
• Assembly and care instructions
• Stay updated on new arrivals, trends, and promotions.

3. Sales Conversion & Target Achievement

• Guide customers from inquiry to purchase confidently.
• Achieve individual and showroom sales targets (daily, monthly).
• Suggest add-on products (e.g., cushions, decor items) to increase sales (upselling & cross-selling).

4. Order Processing & Documentation

• Ensure all customer details are correctly recorded for delivery and service.
• Assist with processing payments and financing options when applicable.

5. Coordination for Delivery & After-Sales

• Communicate customer delivery requirements to logistics teams.
• Follow up on order status and ensure timely delivery.
• Address customer service issues (damages, exchanges, complaints) promptly and professionally.

6. Showroom Maintenance

• Ensure showroom cleanliness, product arrangement, and visual merchandising standards.
• Regularly check that display pieces are damage-free and well-presented.

7. Teamwork & Reporting

• Collaborate with fellow sales team members to meet store-wide goals.
• Report daily sales performance and customer feedback to the manager.

8. Upholding MDecor Brand Image

• Maintain proper grooming and professional attire.
• Communicate politely and positively at all times.
• Uphold MDecor’s values of trust, quality, and customer care.

Job Types: Full-time, Permanent

Pay: From ₹12,00.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Kollam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• Sales: 1 year (Required)

Language:

• English (Preferred)

Work Location: In person

Requirements

• Experience in the Related Field (Preferred)
• Able to Work in a Team
• No Criminal Record
• Minimum Age of 18 Years
• Good Communication Skills
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address