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Job Vacancy Bengaluru, Karnataka Position L1 Helpdesk Agent at Kyndryl

Kyndryl company logo
Published 7 days ago

Kyndryl is thrilled to announce job openings for the position of L1 Helpdesk Agent in the Bengaluru area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Kyndryl, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Kyndryl.

Job Information

Company:Kyndryl
Position:L1 Helpdesk Agent
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated L1 Helpdesk Agent to join our dynamic team. The ideal candidate will provide first-level support, assisting clients with technical issues via phone, email, or chat.

Key responsibilities include troubleshooting hardware and software problems, documenting incidents, and escalating complex issues to higher support levels. A strong customer service orientation and effective communication skills are essential.

Qualifications include a background in IT support, familiarity with helpdesk software, and a problem-solving mindset. This is an excellent opportunity for individuals looking to advance their careers in IT.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Karnataka
City Bengaluru
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Company Information

Kyndryl

Kyndryl is a global leader in IT services and infrastructure solutions, originating from the spin-off of IBM’s managed infrastructure business. In India, Kyndryl focuses on delivering innovative technology services, enhancing enterprise operations and digital transformation. With a strong presence, the company leverages its expertise to support clients in various sectors, ensuring efficient and sustainable IT environments. Committed to excellence, Kyndryl aims to empower businesses in India to achieve their strategic goals through tailored solutions and collaborative partnerships.