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Job Vacancy Mumbai, Maharashtra Position Team member-Continuous improvement-Kaizen-SUPPORT SERVICES-Customer Experience at Kotak Mahindra

Kotak Mahindra company logo
Published 3 hours ago

Kotak Mahindra is currently accepting applications for the position of Team member-Continuous improvement-Kaizen-SUPPORT SERVICES-Customer Experience in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Kotak Mahindra
Position:Team member-Continuous improvement-Kaizen-SUPPORT SERVICES-Customer Experience
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a dedicated team member for our Continuous Improvement (Kaizen) initiative within Support Services to enhance our Customer Experience at Kotak Mahindra. The selected candidate will focus on improving the overall customer journey by identifying pain points and resolving issues through simplified processes and policy enhancements. Collaborative efforts with cross-functional teams will drive valuable improvements, while conducting root cause analyses to efficiently address customer complaints. Your insights will be pivotal in implementing strategic initiatives aimed at boosting customer satisfaction metrics.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Maharashtra
City Mumbai
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Company Information

Kotak Mahindra

Kotak Mahindra is a leading financial services company in India, offering a diverse range of solutions including banking, insurance, and investment services. Established in 1985, it has grown to become one of the country’s most trusted financial institutions, known for its customer-centric approach and innovative solutions. With a robust network of branches and a strong digital presence, Kotak Mahindra aims to empower individuals and businesses by providing tailored financial products that cater to their unique needs.