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Job Vacancy Viman Nagar, Maharashtra Position Customer Service and Order Executive at Knoxed Infotech

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Published 1 day ago

Knoxed Infotech is currently accepting applications for the position of Customer Service and Order Executive in the Viman Nagar area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Knoxed Infotech operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Knoxed Infotech
Position:Customer Service and Order Executive
City:Viman Nagar, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 15.000 - INR 30.000 per Month
Job Type:Full-time

Job Description

Customer Service and Order Executive

Job Description

Key Responsibilities

Order Management

  • Track courier charges and verify shipping invoices for accuracy and compliance.

  • Generate and manage shipping labels across global platforms and courier partners.

  • Maintain up-to-date pricing records and ensure system accuracy.

  • Oversee the entire order lifecycle — from order confirmation to dispatch and delivery.

  • Update and manage internal trackers and dashboards for real-time visibility on order status.

  • Coordinate with the Procurement, Warehouse, and Sales teams to ensure smooth fulfillment.

Customer Support

  • Respond to customer inquiries regarding order status, delivery timelines, and shipping concerns.

  • Collaborate with other support team members to ensure timely resolution of issues.

  • Contribute to building a customer-centric support experience aligned with our global standards.

Qualifications & Skills

  • 1–3 years of experience in eCommerce operations, logistics, or order management (preferred).

  • Strong organizational skills with a keen eye for detail.

  • Excellent written and verbal communication skills in English; knowledge of other languages is a plus.

  • Proficiency in using Excel/Google Sheets and familiarity with shipping platforms and CRMs.

  • Ability to manage multiple tasks and deadlines across different time zones.

  • A collaborative mindset with willingness to learn and adapt quickly.

Office Location: Viman Nagar Pune Maharashtra

Salary: ₹18,00 based on skill level. Includes a KPI component of ₹10,00 tied to attendance and performance.

Office Timings: 11:30 AM – 08: 30 PM (Mon – Fri)

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Viman Nagar
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Company Information

Knoxed Infotech

Knoxed Infotech is a leading technology solutions provider based in India, specializing in innovative software development, web design, and digital marketing services. Established with a vision to empower businesses through cutting-edge technology, Knoxed Infotech focuses on delivering tailored solutions that enhance operational efficiency and drive growth. With a team of skilled professionals and a commitment to excellence, the company is dedicated to transforming ideas into impactful digital experiences for clients across various industries.

Check jobs from the company Knoxed Infotech

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Jobs in Viman Nagar - Maharashtra

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