Job Vacancy Pune, Maharashtra, India Position Customer Service Specialist at Cognizant
Cognizant is currently seeking applicants for the position of Customer Service Specialist in the Pune, Maharashtra area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Cognizant operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Cognizant |
| Position: | Customer Service Specialist |
| City: | Maharashtra, Pune |
| Province: | Maharashtra |
| Education: | Confidential |
| Salary: | INR 30.000 - INR 60.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated Customer Service Specialist with 1 to 3 years of experience to join our team at Cognizant. This hybrid work model position focuses on delivering exceptional customer service during night shifts. The ideal candidate will have strong technical skills and commitment to enhancing customer satisfaction.
Responsibilities:
- Provide exceptional customer service.
- Resolve customer inquiries efficiently.
- Maintain accurate records of interactions.
- Collaborate with team members to improve service.
- Monitor metrics and implement improvements.
Qualifications:
- Strong customer service technical skills.
- Excellent communication abilities.
- Ability to work in a hybrid model.
- Experience in payer domain is a plus.
Certifications: CCSP or equivalent preferred.
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Good Communication Skills
- Able to Work in a Team
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
- No Criminal Record
Company Address
| Province | Pune, Maharashtra |
| City | Pune, Maharashtra |
| Google Map | Google Map |
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