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Job Vacancy Vadakara, Kerala Position Customer Service Associate at Nika Online PVT LTD

Nika Online PVT LTD company logo
Published 21 hours ago

Nika Online PVT LTD is currently accepting applications for the position of Customer Service Associate in the Vadakara area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Nika Online PVT LTD operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Nika Online PVT LTD
Position:Customer Service Associate
City:Vadakara, Kerala
Province:Kerala
Education:Confidential
Salary:INR 8.655 - INR 26.829 per Month
Job Type:Full-time

Job Description

Nika Online PVT LTD is looking for a proactive and customer-focused Customer Service Associate. Your role will involve managing inbound and outbound calls, responding to inquiries, and providing accurate information to ensure exceptional service and customer loyalty.

  • Engage with customers.
  • Explain services and membership plans.
  • Assist users in profile management.
  • Identify customer needs and recommend solutions.
  • Resolve issues politely.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,655.48 – ₹26,829.19/month

Language: Malayalam (Required), English (Preferred)

Work Location: In person

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Kerala
City Vadakara
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Company Information

Nika Online PVT LTD

Nika Online PVT LTD is a dynamic company based in India, specializing in innovative online solutions and digital services. With a focus on delivering high-quality products and exceptional customer service, the company aims to enhance the online experience for its clients. Nika Online leverages advanced technology to provide a wide range of services, including web development, digital marketing, and e-commerce solutions, catering to businesses of all sizes. Their team of skilled professionals is dedicated to driving success and helping clients navigate the digital landscape effectively.