Job Vacancy Hyderabad, Telangana Position SME – CHD & Troubleshooting at Cognizant
Company Cognizant is offering job opportunities for the position of SME - CHD & Troubleshooting in the Hyderabad area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Cognizant operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Cognizant |
| Position: | SME - CHD & Troubleshooting |
| Province: | Telangana |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Join our dynamic team at Cognizant as a Subject Matter Expert in CHD & Troubleshooting. In this role, you will utilize your expertise in ISV and Hi-Tech domains while contributing to a hybrid work environment during day shifts.
You will optimize processes to enhance customer satisfaction through excellent communication and problem-solving skills. Responsibilities include auditing agent performance, mentoring associates, and conducting QA sessions for new joiners. Expect to invest time in enhancing underperforming team members and resolving quality assurance conflicts.
If you have an analytical mindset and a passion for helping others succeed, we want to hear from you!
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Telangana |
| City | Hyderabad |
| Google Map | Google Map |
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