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Job Vacancy Kolkata, West Bengal, India Position Customer Support Representative at Vicom Security Private Limited

Vicom Security Private Limited company logo
Published 3 hours ago

Vicom Security Private Limited is thrilled to announce job openings for the position of Customer Support Representative in the Kolkata, West Bengal area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Vicom Security Private Limited, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Vicom Security Private Limited.

Job Information

Company:Vicom Security Private Limited
Position:Customer Support Representative
City:West Bengal, Kolkata
Province:West Bengal
Education:Confidential
Salary:INR 11.265 - INR 21.714 per Month
Job Type:Full-time

Job Description

Company: Vicom Security Private Limited

Location: Kolkata Office (Beck Bagan Row)

Role Responsibilities:

  • Handle inbound customer queries via calls, WhatsApp, social media, and email.
  • Guide customers through installation, product usage, and troubleshooting.
  • Provide post-sales support for warranty queries and complaints.
  • Coordinate with the technical/service team for unresolved issues.

Qualifications:

  • Proficient in English, Hindi, and Bengali.
  • Minimum 1 year in customer support or call center roles.
  • Strong interpersonal skills and documentation abilities.

Job Type: Full-time, Permanent

Salary: ₹11,264.95 – ₹21,714.06 per month

Benefits: Health insurance, Provident Fund

Schedule: Day shift, in-person

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Kolkata, West Bengal
City Kolkata, West Bengal
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Company Information

Vicom Security Private Limited

Vicom Security Private Limited is a leading security solutions provider based in India. With a commitment to ensuring safety and protection, the company specializes in tailor-made security services, including manned guarding, electronic surveillance, and risk management consulting. Established to meet the growing demand for reliable security in various sectors, Vicom Security combines advanced technology with skilled professionals to deliver comprehensive security solutions. Driven by innovation and customer satisfaction, the company aims to create secure environments for businesses and individuals alike.