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Job Vacancy Chennai, Tamil Nadu Position Contact Center and AI Architect at Resolink Technologies Private Limited

Resolink Technologies Private Limited company logo
Published 3 hours ago

Company Resolink Technologies Private Limited is offering job opportunities for the position of Contact Center and AI Architect in the Chennai area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Resolink Technologies Private Limited operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Resolink Technologies Private Limited
Position:Contact Center and AI Architect
City:Chennai, Tamil Nadu
Province:Tamil Nadu
Education:Confidential
Job Type:Full-time

Job Description

Resolink Technologies Private Limited is seeking a highly experienced Contact Center Data and AI Architect with over 10 years of expertise. The ideal candidate will possess deep knowledge of Genesys systems, including InfoMart, UCS, GAAP, SpeechMiner, and Five9 data ecosystems.

Key responsibilities include defining a data strategy for migrating historical and real-time data to the cloud, understanding data models, and identifying AI-driven enhancements for customer experience. Collaborating with internal AI/ML teams to implement data-driven solutions is also essential.

This is a full-time position with an annual salary ranging from ₹500,00.00 to ₹3,00,00.00. The role requires in-person attendance during day shifts.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Tamil Nadu
City Chennai
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Company Information

Resolink Technologies Private Limited

Resolink Technologies Private Limited is an innovative technology company based in India, specializing in software development and IT solutions. Founded with a vision to empower businesses through cutting-edge technology, Resolink focuses on delivering customized solutions in various sectors, including e-commerce, healthcare, and finance. With a commitment to quality and customer satisfaction, the company harnesses the latest advancements in technology to drive growth and efficiency for its clients.