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Job Vacancy Kolkata, West Bengal, India Position Customer Support Associate at Mosahay

Mosahay company logo
Published 5 days ago

Mosahay is currently seeking applicants for the position of Customer Support Associate in the Kolkata, West Bengal area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Mosahay operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Mosahay
Position:Customer Support Associate
City:West Bengal, Kolkata
Province:West Bengal
Education:Confidential
Salary:INR 3 per Month
Job Type:Full-time

Job Description

Position: Customer Support Executive

Process: Voice Process

Location: Kolkata, West Bengal

Shift: Rotational Day Shift (6 days working + 1 day off)

Salary: ₹250,00 – ₹300,00 per year, depending on experience.

Responsibilities:

  • Provide exceptional customer support via phone.
  • Effectively resolve inquiries and complaints.
  • Maintain accurate customer records.
  • Collaborate with team to ensure swift issue resolution.

Qualifications:

  • Graduate with proficiency in English and either Odia or Assamese.
  • Minimum 1 year of BPO customer support experience.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Kolkata, West Bengal
City Kolkata, West Bengal
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Company Information

Mosahay

Mosahay is a dynamic company based in India, specializing in innovative solutions across various sectors. With a commitment to excellence and customer satisfaction, Mosahay leverages cutting-edge technology to deliver high-quality products and services. The company’s diverse portfolio includes project management, software development, and consultancy, aimed at empowering businesses to achieve their goals. Dedicated to sustainability and social responsibility, Mosahay strives to make a positive impact in the community while fostering a culture of creativity and collaboration among its talented workforce.