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Job Vacancy Ernakulam District, Kerala Position Tele Calling Executive at Factorhuman Resources Pvt Ltd

Factorhuman Resources Pvt Ltd company logo
Published 6 days ago

Welcome to our job portal, where Factorhuman Resources Pvt Ltd is offering exciting employment opportunities for the position of Tele Calling Executive in the Ernakulam District area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Factorhuman Resources Pvt Ltd, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Factorhuman Resources Pvt Ltd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Factorhuman Resources Pvt Ltd
Position:Tele Calling Executive
City:Ernakulam District, Kerala
Province:Kerala
Education:Confidential
Salary:INR 15.000 - INR 18.000 per Month
Job Type:Full-time

Job Description

Job description

We are looking for a motivated and customer-focused Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential or existing customers, handling inbound inquiries, providing product/service information, and maintaining customer satisfaction.

Key Responsibilities:

  • Make outbound calls to customers to promote products/services.
  • Answer incoming calls and resolve customer queries efficiently.
  • Maintain a database of customer information and interactions.
  • Follow up on leads generated through marketing campaigns.
  • Achieve daily/weekly/monthly call and conversion targets.
  • Handle complaints or objections professionally and escalate when necessary.
  • Maintain call records and update CRM software regularly.
  • Provide feedback on customer trends and product/service issues.

Key Requirements:

  • High school diploma or equivalent; bachelor’s degree preferred.
  • Prior experience in telecalling, customer service, or sales is a plus.
  • Excellent verbal communication skills in [English / Local Language(s)].
  • Good interpersonal skills and ability to build rapport over the phone.
  • Basic computer knowledge (MS Office, CRM software, etc.).
  • Ability to handle stress and remain calm under pressure.
  • Self-motivated with a results-driven approach.
  • Hindi and English language fluency is a must.

Job Type: Full-time

Pay: ₹15,00.00 – ₹18,00.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Work Location: On the road

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Kerala
City Ernakulam District
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Company Information

Factorhuman Resources Pvt Ltd

Factorhuman Resources Pvt Ltd is a prominent human resource consultancy based in India. The company specializes in providing tailored recruitment solutions, talent management, and workforce optimization services to various industries. With a focus on enhancing organizational efficiency, Factorhuman employs innovative strategies and data-driven approaches to connect businesses with suitable candidates. Their dedicated team of professionals aims to empower organizations to achieve their goals through effective human resource practices.