Job Vacancy R. T. Nagar, Karnataka Position Chat Support Executive at SMC Corporation (India) Pvt Ltd

SMC Corporation (India) Pvt Ltd is thrilled to announce job openings for the position of Chat Support Executive in the R. T. Nagar area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At SMC Corporation (India) Pvt Ltd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with SMC Corporation (India) Pvt Ltd.

Job Information

Company:	SMC Corporation (India) Pvt Ltd
Position:	Chat Support Executive
City:	R. T. Nagar, Karnataka
Province:	Karnataka
Education:	Confidential
Salary:	INR 18.124 - INR 33.899 per Month
Job Type:	Full-time

Job Description

Key Responsibilities:*

1. *Customer Support:*

– Respond to customer inquiries via live chat, providing accurate and helpful information.

– Resolve customer complaints and issues in a timely and professional manner.

– Escalate complex issues to senior support agents or technical teams.

2. *Communication:*

– Engage with customers in a friendly, empathetic, and professional manner.

– Provide product information, troubleshooting tips, and solutions.

3. *Issue Resolution:*

– Troubleshoot and resolve technical issues.

– Follow up with customers to ensure issues are resolved.

4. *Documentation:*

– Document customer interactions and feedback.

– Update CRM or support software with customer information and issue resolution details.

5. *Performance Metrics:*

– Meet chat response time, resolution rate, and customer satisfaction targets.

For more information contact HR Ruchi (+91 9O27246O2O)

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,124.05 – ₹33,899.18 per month

Schedule:

• Day shift
• Morning shift
• Night shift

Work Location: In person

Speak with the employer

+91 09027246020

Benefit

• Skill development
• Opportunities for promotion
• Collaborative work environment
• Professional training
• Work-life balance
• Professional networking opportunities
• Valuable work experience
• Access to the latest technology
• Recognition and performance awards
• Opportunities to contribute to business growth

Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• No Criminal Record
• Experience in the Related Field (Preferred)
• Good Communication Skills
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Karnataka
City	R. T. Nagar
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