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Job Vacancy Noida, Uttar Pradesh Position Customer Service Desk Operations Team Member at Kotak Mahindra

Kotak Mahindra company logo
Published 3 weeks ago

Kotak Mahindra is currently seeking applicants for the position of Customer Service Desk Operations Team Member in the Noida area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Kotak Mahindra
Position:Customer Service Desk Operations Team Member
City:Noida, Uttar Pradesh
Province:Uttar Pradesh
Education:Confidential
Salary:INR 20.000 - INR 40.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated and enthusiastic Customer Service Desk Operations Team Member to join our dynamic team. In this role, you will be responsible for providing exceptional support to our customers through various communication channels, including phone, email, and live chat.

Your primary duties will include resolving customer inquiries, troubleshooting issues, and ensuring customer satisfaction. You will also work closely with other departments to escalate and manage complex issues effectively.

The ideal candidate will possess excellent communication skills, a strong problem-solving mentality, and the ability to work in a fast-paced environment. Previous experience in customer service is preferred.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Uttar Pradesh
City Noida
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Company Information

Kotak Mahindra

Kotak Mahindra is a leading financial services company in India, offering a diverse range of solutions including banking, insurance, and investment services. Established in 1985, it has grown to become one of the country’s most trusted financial institutions, known for its customer-centric approach and innovative solutions. With a robust network of branches and a strong digital presence, Kotak Mahindra aims to empower individuals and businesses by providing tailored financial products that cater to their unique needs.