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Job Vacancy Kolkata, West Bengal, India Position Customer Service Representative at Concentrix

Concentrix company logo
Published 6 hours ago

Concentrix is thrilled to announce job openings for the position of Customer Service Representative in the Kolkata, West Bengal area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Concentrix, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Concentrix.

Job Information

Company:Concentrix
Position:Customer Service Representative
City:West Bengal, Kolkata
Province:West Bengal
Education:Confidential
Job Type:Full-time

Job Description

We are hiring a Customer Service Representative to deliver exceptional support via phone, email, and chat. You will handle inquiries, resolve issues, and maintain accurate records while ensuring customer satisfaction.

Responsibilities include responding to customer requests, troubleshooting basic problems, escalating complex cases, and contributing to process improvements. Strong communication, patience, and problem-solving skills are required.

Requirements: minimum high school diploma, 1+ year customer support experience preferred, proficiency in English, and basic computer skills. Shift flexibility and a positive attitude are essential.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Kolkata, West Bengal
City Kolkata, West Bengal
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Company Information

Concentrix

Concentrix is a global leader in customer experience solutions, operating extensively in India. Established to enhance brand engagement, the company offers a wide range of services, including customer support, analytics, and technical assistance. With a focus on innovation and efficiency, Concentrix leverages advanced technologies to deliver seamless experiences for clients across various industries. Its diverse workforce and commitment to excellence contribute significantly to the company’s reputation as a preferred partner for businesses seeking to optimize customer satisfaction and loyalty.