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Job Vacancy Kolkata, West Bengal, India Position Customer Service Advisor at BT Group

BT Group company logo
Published 7 hours ago

BT Group is thrilled to announce job openings for the position of Customer Service Advisor in the Kolkata, West Bengal area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At BT Group, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with BT Group.

Job Information

Company:BT Group
Position:Customer Service Advisor
City:West Bengal, Kolkata
Province:West Bengal
Education:Confidential
Job Type:Full-time

Job Description

We are hiring a Customer Service Advisor to provide friendly, efficient support and maintain positive customer relationships.

Responsibilities include answering phone, email, and chat inquiries; resolving problems; recording cases; and escalating complex issues.

Requirements: excellent communication, empathy, problem-solving, basic computer skills, and a customer-focused attitude.

We offer training, supportive team culture, and career development opportunities.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Kolkata, West Bengal
City Kolkata, West Bengal
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Company Information

BT Group

BT Group, a prominent telecommunications company in India, specializes in providing comprehensive communication solutions and digital services. With a commitment to innovation and customer satisfaction, BT Group offers a wide array of products, including broadband, mobile services, and managed network solutions. The company plays a pivotal role in enhancing connectivity across various sectors, empowering businesses and individuals alike. Known for its robust infrastructure and cutting-edge technology, BT Group aims to shape the future of communication in India and beyond.