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Job Vacancy Mumbai, Maharashtra Position Service Desk at BirlaSoft

BirlaSoft company logo
Published 7 days ago

BirlaSoft is currently accepting applications for the position of Service Desk in the Mumbai area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

BirlaSoft operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:BirlaSoft
Position:Service Desk
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 25.000 - INR 50.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated and skilled Service Desk professional to join our team. The ideal candidate will be responsible for providing first-level support to our internal and external customers, ensuring that their technical issues are resolved efficiently and effectively.

Key responsibilities include responding to service requests via phone, email, and ticketing systems, troubleshooting hardware and software problems, and escalating issues when necessary. Excellent communication skills and a strong customer service focus are essential for this role.

If you are passionate about technology and helping others, we encourage you to apply for this exciting position!

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Maharashtra
City Mumbai
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Company Information

BirlaSoft

BirlaSoft is a prominent Indian IT services company, part of the diversified Aditya Birla Group. Established to cater to evolving technological needs, it specializes in digital transformation, enterprise solutions, and IT consulting. With a strong focus on innovation and customer-centric solutions, BirlaSoft serves various industries, including manufacturing, retail, and financial services. Committed to delivering excellence, it leverages cutting-edge technologies to help businesses thrive in the digital age, driving growth and efficiency.