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Job Vacancy Delhi, India Position Customer Service Representative – Personal Loans at Kotak Mahindra

Kotak Mahindra company logo
Published 2 weeks ago

Kotak Mahindra is currently accepting applications for the position of Customer Service Representative - Personal Loans in the Delhi area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Kotak Mahindra
Position:Customer Service Representative - Personal Loans
City:Delhi, Delhi
Province:Delhi
Education:Confidential
Salary:INR 25.000 - INR 50.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Team Member for our Customer Service department at Kotak Mahindra. The ideal candidate will be responsible for providing timely resolutions to all assigned cases, analyzing complaint trends, preparing Root Cause Analyses, and liaising with business stakeholders.

Job Requirements:

– Banking knowledge, preferably in the Loan division.

– Excellent communication skills.

– Proficient in Microsoft Office.

– Bachelor’s degree required.

– Minimum 5 years of relevant experience preferred.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Delhi
City Delhi
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Company Information

Kotak Mahindra

Kotak Mahindra is a leading financial services company in India, offering a diverse range of solutions including banking, insurance, and investment services. Established in 1985, it has grown to become one of the country’s most trusted financial institutions, known for its customer-centric approach and innovative solutions. With a robust network of branches and a strong digital presence, Kotak Mahindra aims to empower individuals and businesses by providing tailored financial products that cater to their unique needs.