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Job Vacancy Pune, Maharashtra, India Position Customer Relations Representative at IKEA

IKEA company logo
Published 13 hours ago

IKEA is currently accepting applications for the position of Customer Relations Representative in the Pune, Maharashtra area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

IKEA operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:IKEA
Position:Customer Relations Representative
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We seek a Customer Relations Representative to manage client inquiries, resolve issues, and build strong customer relationships. Responsibilities include responding to calls and emails, maintaining CRM records, coordinating with teams to ensure timely solutions, and collecting feedback to improve service. Candidate must have excellent verbal and written English, strong problem-solving skills, empathy, and 1+ years in customer service or related role. Familiarity with CRM tools and MS Office is preferred. We offer a supportive team environment and opportunities for career growth.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

IKEA

IKEA is a renowned Swedish furniture and home goods retailer that has made its mark in India by offering stylish, affordable, and functional products. Emphasizing sustainability and innovation, IKEA provides a unique shopping experience with its large warehouses and showrooms. The company aims to inspire customers to create a better everyday life at home, catering to diverse tastes and preferences. Since its entry into the Indian market, IKEA has committed to local sourcing and creating job opportunities, contributing to the country’s economy.