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Job Vacancy Hyderabad, Telangana, India Position IT Helpdesk Technician at first phoenics solutions inc

first phoenics solutions inc company logo
Published 4 weeks ago

first phoenics solutions inc is currently accepting applications for the position of IT Helpdesk Technician in the Hyderabad, Telangana area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

first phoenics solutions inc operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:first phoenics solutions inc
Position:IT Helpdesk Technician
City:Telangana, Hyderabad
Province:Telangana
Education:Confidential
Salary:INR 7 per Month
Job Type:Full-time

Job Description

Company: First Phoenics Solutions Inc

Location: Hyderabad

Workplace Type: Onsite

Shift: Night Shift (US Time Zone)

Experience Required: 6+ Years (Immediate Joiners Preferred)

We are seeking a proactive L1 Service / Help Desk Analyst to join our IT support team. Responsibilities include providing first-level technical support via phone, email, and chat, troubleshooting issues, and escalating complex problems. The ideal candidate should possess strong communication skills along with basic technical knowledge.

Job Type: Full-time

Pay: ₹700,00.00 – ₹1,100,00.00 per year

Experience Requirements:

  • Remote Support: 4 years required
  • ITSM Tools: 3 years required
  • IT: 5 years required

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Hyderabad, Telangana
City Hyderabad, Telangana
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Company Information

first phoenics solutions inc

First Phoenics Solutions Inc is a leading technology firm based in India, specializing in innovative software and digital solutions. The company aims to empower businesses through cutting-edge technology, focusing on areas like web development, data analytics, and cloud services. With a commitment to excellence and customer satisfaction, First Phoenics Solutions Inc leverages its expertise to drive digital transformation for clients across various industries. Their dedicated team of professionals works collaboratively to deliver customized solutions that meet the unique challenges of today’s fast-paced digital landscape.