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Job Vacancy Calicut, Kerala Position Reservation Associate at Elite Butlers

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Published 2 days ago

Elite Butlers is currently accepting applications for the position of Reservation Associate in the Calicut area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Elite Butlers operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Elite Butlers
Position:Reservation Associate
City:Calicut, Kerala
Province:Kerala
Education:Confidential
Salary:INR 10.000 - INR 20.000 per Month
Job Type:Full-time

Job Description

Reservation Associate

Location: Calicut, Kerala

Job Summary

The Reservation Associate will be responsible for managing guest reservations and inquiries, ensuring smooth and efficient booking processes, and providing excellent customer service. The ideal candidate will have good communication skills, attention to detail, and experience or knowledge of reservation systems.

Key Responsibilities

  • Handle inbound and outbound guest reservation inquiries via phone, email, and online platforms.
  • Manage reservations, cancellations, and modifications accurately and promptly.
  • Coordinate with front office, housekeeping, and other departments to ensure guest satisfaction.
  • Maintain and update reservation records in the PMS (Property Management System).
  • Respond to guest queries regarding room availability, rates, and hotel services.
  • Resolve booking-related issues efficiently and professionally.
  • Assist in reporting and documentation related to reservations.

Qualifications and Skills

  • Prior experience in hotel reservations, front office, or similar roles preferred.
  • Strong communication and interpersonal skills.
  • Detail-oriented with good organizational abilities.
  • Ability to multitask and work under pressure.
  • Basic computer skills and proficiency with MS Office.

Work Environment

  • Full-time position based in Calicut, Kerala.
  • Collaborative team environment with guest-facing responsibilities.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Kerala
City Calicut
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Company Information

Elite Butlers

Elite Butlers is a premier luxury concierge service based in India, dedicated to providing exceptional personalized assistance to its clients. With a focus on convenience and sophistication, the company offers a wide range of services, including hospitality management, personal shopping, and event planning. Catering to both individuals and businesses, Elite Butlers ensures a seamless experience that enhances lifestyles. Their team of highly trained professionals is committed to delivering the highest standards of service, making every request a priority and exceeding client expectations.

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