Job Vacancy Rajarhat, West Bengal Position Customer Service Representative – US Energy at DWC Technologies Pvt Ltd

DWC Technologies Pvt Ltd is currently accepting applications for the position of Customer Service Representative - US Energy in the Rajarhat area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

DWC Technologies Pvt Ltd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

Responsibilities:

• Handle outbound/inbound calls for the US Energy process.
• Provide information, assist customers, and ensure issue resolution.
• Maintain call quality and adhere to company policies.
• Achieve daily/weekly targets.

Requirements:

• Minimum Qualification: Class 10
• Experience: Minimum 1 year in International BPO preferred (Fresher’s with excellent communication skills may also apply)
• Communication: Must have excellent spoken English and interpersonal skills.
• Shift: Willingness to work in night shifts (US hours)

Benefits:

• Pick-up & Drop Facility
• 5 Days Working (Monday to Friday)
• Fixed Weekends Off (Saturday & Sunday)
• Attractive Incentives & Growth Opportunities

Job Types: Full-time, Permanent

Pay: ₹15,00.00 – ₹25,00.00 per month

Benefits:

• Commuter assistance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person

Requirements

• Able to Work Under Pressure
• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Good Communication Skills
• Able to Work in a Team
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location
• No Criminal Record

Company Address