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Job Vacancy Kolkata, West Bengal Position Customer Support Agent at Delights Marketing Solutions

Delights Marketing Solutions company logo
Published 4 weeks ago

Company Delights Marketing Solutions is offering job opportunities for the position of Customer Support Agent in the Kolkata area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Delights Marketing Solutions operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Delights Marketing Solutions
Position:Customer Support Agent
City:Kolkata, West Bengal
Province:West Bengal
Education:Confidential
Salary:INR 20.000 - INR 28.000 per Month
Job Type:Full-time

Job Description

Join Delights Marketing Solutions as a Customer Support Agent in our international voice process team located in Kolkata (Saltlake). You will engage with customers over the phone, resolving their issues with professionalism and empathy.

Key Responsibilities:

  • Handle inbound/outbound calls for international customers.
  • Resolve customer issues efficiently, ensuring high-quality service.
  • Document interactions accurately in our system.
  • Meet performance targets related to customer satisfaction.

Eligibility: Graduates/Undergraduates, freshers or experienced in customer support. Strong English communication and problem-solving skills are essential.

Salary: ₹20,00 – ₹28,00 per month (in-hand).

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province West Bengal
City Kolkata
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Company Information

Delights Marketing Solutions

Delights Marketing Solutions is a dynamic marketing agency based in India, specializing in innovative strategies that drive brand engagement and business growth. With a focus on digital marketing, social media management, and content creation, the company is dedicated to helping clients achieve their marketing goals. Leveraging cutting-edge technology and a team of experienced professionals, Delights Marketing Solutions crafts tailored solutions that resonate with target audiences, ensuring lasting success in an ever-evolving marketplace.