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Job Vacancy Mumbai, Maharashtra Position Customer Service Executive at Kotak Mahindra

Kotak Mahindra company logo
Published 1 week ago

Kotak Mahindra is currently seeking applicants for the position of Customer Service Executive in the Mumbai area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Kotak Mahindra
Position:Customer Service Executive
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dedicated Customer Service Executive to manage the end-to-end resolution of customer requests and complaints at Kotak Mahindra. The ideal candidate will handle escalations effectively and maintain quality communication.

Responsibilities: Prepare MIS, analyze complaints, and suggest improvements.

Requirements:

  • Graduate with excellent communication skills.
  • Attention to detail and MS Office proficiency.
  • Retail customer service experience is a plus.
  • Quick thinker with strong interpersonal skills.
  • Familiarity with Siebel and Core is advantageous.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

Kotak Mahindra

Kotak Mahindra is a leading financial services company in India, offering a diverse range of solutions including banking, insurance, and investment services. Established in 1985, it has grown to become one of the country’s most trusted financial institutions, known for its customer-centric approach and innovative solutions. With a robust network of branches and a strong digital presence, Kotak Mahindra aims to empower individuals and businesses by providing tailored financial products that cater to their unique needs.