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Job Vacancy Thane, Maharashtra, India Position Customer Service Representative at Kotak Mahindra

Kotak Mahindra company logo
Published 5 days ago

Kotak Mahindra is currently seeking applicants for the position of Customer Service Representative in the Thane, Maharashtra area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Kotak Mahindra
Position:Customer Service Representative
City:Maharashtra, Thane
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are excited to announce an opening for the position of Customer Service Representative (Grade-E0) at Kotak Mahindra. In this role, you will be responsible for answering inbound calls and addressing client queries. You will also make outbound calls for collections, inform clients about pending EMIs, and pitch various products.

Your key responsibilities include following up on cases to ensure they are resolved within defined turnaround times and liaising with different departments to close cases effectively.

Requirements:

  • Customer-centric mindset that prioritizes customer satisfaction.
  • Excellent communication skills, both written and verbal.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Thane, Maharashtra
City Thane, Maharashtra
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Company Information

Kotak Mahindra

Kotak Mahindra is a leading financial services company in India, offering a diverse range of solutions including banking, insurance, and investment services. Established in 1985, it has grown to become one of the country’s most trusted financial institutions, known for its customer-centric approach and innovative solutions. With a robust network of branches and a strong digital presence, Kotak Mahindra aims to empower individuals and businesses by providing tailored financial products that cater to their unique needs.