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Job Vacancy Bengaluru, Karnataka Position SPS WFM Real-Time Analyst at Amazon

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Published 3 hours ago

Amazon.com is currently seeking applicants for the position of SPS WFM Real-Time Analyst in the Bengaluru area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Amazon.com operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Amazon
Position:SPS WFM Real-Time Analyst
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Salary:INR 22.000 - INR 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a detail-oriented SPS WFM Real-Time Analyst to join our dynamic team. In this position, you will monitor and manage service level adherence, ensuring optimal utilization of resources throughout the operational day.

Your primary responsibilities will include real-time monitoring of call queues, providing updates on staffing needs, and facilitating communication between various departments to enhance workflow efficiency.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and experience with workforce management tools. This role is crucial in maintaining high service levels and improving overall performance.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Karnataka
City Bengaluru
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Company Information

Amazon

Amazon.com, launched in India in 2013, is a leading e-commerce platform, offering a diverse range of products including electronics, apparel, and groceries. Known for its customer-centric approach, Amazon India provides services such as Prime membership, which includes fast shipping and streaming. The platform has invested significantly in local infrastructure and technology, expanding its reach across the country. With a focus on innovation and convenience, Amazon is committed to enhancing the shopping experience for millions of Indian customers.