Job Vacancy Mumbai, Maharashtra Position Hotel Program Operations Manager at HRS
HRS is currently accepting applications for the position of Hotel Program Operations Manager in the Mumbai area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
HRS operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | HRS |
| Position: | Hotel Program Operations Manager |
| City: | Mumbai, Maharashtra |
| Province: | Maharashtra |
| Education: | Confidential |
| Salary: | INR 25.000 - INR 50.000 per Month |
| Job Type: | Full-time |
Job Description
ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers’ expectations.
TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.
In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.
Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.
HRS’s exponential growth since 1972 serves over 35% of the global Fortune 500 and leading hotel chains.
Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.
- Act as a contact person for our supplier partners regarding all questions concerning the HRS eRFP platform
- Advise our supplier partners about the best possible offer in the HRS eRFP platform as well as about the HRS tenders
- Process the incoming correspondence in English – Support the Procurement Consultants in all eRFP-related tasks
- Take ownership for Procurement customer related support activities, including management of rate loading process for individual hotels and hotel chains (CRS, GDS and external connected hotels)
- Investigate and support non bookability situations (first level support) and identify specific issues to escalate to responsible stakeholders as second level support
- Manage the rate activation process for our Corporate customers with hotel chains (CRS, GDS and external connected hotels)
- Actively manage Key Performance Indicators: bookability and time-2-activate. Steer actions within the organization which would positively impact these KPIs as well as Investigate and support non bookability situations
- Take responsibility for the operational implementation and technical and procedural development of the HRS service
- Processing of the audit results, verification of the data in the respective systems (HRS Corporate Booking Portal, global GDS systems) and corresponding communication to hotel chains and hotels
- Improvement of external tools in cooperation with IT/product development with a view to more efficient work processes
- Driving and supporting continuous process improvements and simplifications
- A commercial education, preferably in the travel industry or in business administration
- First professional experience in the hotel industry and / or within the B2B travel industry
- Good MS Excel skills, bindingness, self-responsible work as well as customer and result orientation combined with very good communicative skills
- High level of self-motivation and ability to work under time pressure
- Ability to manage supplier and customer expectations
- High level of flexibility and good organizational skills
- Fluency in English, both spoken and written. Additional language skills are an advantage
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission, while growing personally and professionally throughout this unique journey. You will continuously learn from a radical culture of retrospectives and continuous improvement and actively contribute to making business life better, smarter and more sustainable.
Benefit
- Opportunities for promotion
- Access to the latest technology
- Professional networking opportunities
- Valuable work experience
- Work-life balance
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Skill development
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Maharashtra |
| City | Mumbai |
| Google Map | Google Map |
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