Job Vacancy Kolkata, West Bengal Position Customer Support Executive at Saber Technologies Pvt Ltd

Saber Technologies Pvt Ltd is currently accepting applications for the position of Customer Support Executive in the Kolkata area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Saber Technologies Pvt Ltd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Position: Customer Service Executive (Voice – US Healthcare Domain)

Location: Salt Lake, Kolkata

Shift Timing: Night Shift

Process Type: US Healthcare – Inbound & Outbound Calls

Package: 1,95,950 LPA

Benefits :

· One side Cab Facility

· Night shift allowance – 0 to 3,00 PM

· MIP (Incentive post training)- 3K for fresher and 4500 for exp in international voice of more then 1+ year

· Rotational shift predominantly night shifts

· 2 week offs -Rotational /Split

• Full-time Students – Not Eligible

· Night /Odd hours drop provided 7 pm to 7 am (Day time no transport -One-way transport provided)

• Self-Travelling & Out of boundary – Not considered

Job Overview:

We are looking for enthusiastic and customer-focused individuals to join our Voice/Blended Support Team. The ideal candidate should possess excellent communication skills, a positive attitude, and a commitment to delivering exceptional customer service in a dynamic, shift-based environment.

Key Responsibilities:

• Handle inbound/outbound customer interactions via voice calls.
• Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
• Maintain detailed and accurate call logs and follow standard operating procedures.
• Achieve performance targets related to quality, accuracy, and customer satisfaction.
• Demonstrate effective communication and listening skills to address customer needs efficiently.
• Adapt to flexible shifts and rotational schedules as per business requirements.
• Upsell or cross-sell products/services when required.

Eligibility Criteria:

• Graduates (freshers) with excellent communication skills are encouraged to apply.
• Preference given to candidates with prior BPO experience and complete joining documentation.
• Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
• Mandatory: PAN card is required during the hiring process

Interested candidates can share their CV at [email protected]

Or Whatsapp/ Call on 9560989827

Job Type: Full-time

Pay: ₹15,00.00 – ₹18,00.00 per month

Benefits:

• Food provided

Schedule:

• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Shift allowance

Work Location: In person

Requirements

• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• No Criminal Record
• Good Communication Skills
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location

Company Address