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Job Vacancy Bengaluru, Karnataka Position Customer Service Associate at RAPRO Solutions

RAPRO Solutions company logo
Published 1 week ago

RAPRO Solutions is currently accepting applications for the position of Customer Service Associate in the Bengaluru area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

RAPRO Solutions operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:RAPRO Solutions
Position:Customer Service Associate
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Salary:INR 4 per Month
Job Type:Full-time

Job Description

Company: RAPRO Solutions

Position: Customer Service Associate

Skills Required: English + Hindi

Qualification: Graduation

Salary: 3.7 LPA / 25.6 K Take home

Experience: 1 year in BPO (Inbound/Outbound)

Job Summary: Manage customer queries via voice, email, or chat to ensure a positive experience.

Key Responsibilities:

  • Handle incoming customer queries
  • Provide accurate information on products/services
  • Resolve complaints professionally
  • Document interactions in CRM tools
  • Coordinate with internal teams
  • Ensure full customer satisfaction through follow-up

Requirements: Good communication skills in English & Hindi, basic computer knowledge, calm under pressure, and flexible for rotational shifts.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Karnataka
City Bengaluru
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Company Information

RAPRO Solutions

RAPRO Solutions is a leading technology company based in India, specializing in innovative software solutions and IT services. With a mission to empower businesses through cutting-edge technology, RAPRO Solutions offers a wide range of services, including custom software development, digital transformation, and IT consulting. The company is committed to delivering exceptional value to its clients by leveraging the latest technological advancements and industry best practices. RAPRO Solutions aims to enhance operational efficiency and drive growth for businesses across various sectors.