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Job Vacancy Kochi, Kerala Position Business Support Associate at Gravitas iSolutions

Gravitas iSolutions company logo
Published 6 days ago

Gravitas iSolutions is currently seeking applicants for the position of Business Support Associate in the Kochi area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Gravitas iSolutions operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Gravitas iSolutions
Position:Business Support Associate
City:Kochi, Kerala
Province:Kerala
Education:Confidential
Salary:INR 20.000 per Month
Job Type:Full-time

Job Description

Job Summary:

The Business Support Associate is responsible for managing tasks within a BPO environment, ensuring efficient and accurate processing of customer requests. This role includes voice and non-voice interactions, requiring high-quality service and adherence to service levels.

Key Responsibilities:

  • Manage customer interactions via phone or email.
  • Process transactions per established guidelines.
  • Achieve productivity and quality targets.
  • Collaborate with team members to resolve issues.
  • Ensure data confidentiality and compliance.

Pay: ₹20,00.00 per month

Schedule: Day shift | Work Location: In-person

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Kerala
City Kochi
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Company Information

Gravitas iSolutions

Gravitas iSolutions is an innovative technology company based in India, specializing in providing cutting-edge IT solutions and services. With a focus on software development, cloud computing, and digital transformation, the company aims to empower businesses by enhancing their operational efficiency and driving growth. Gravitas iSolutions is dedicated to delivering customized solutions that meet the unique needs of their clients, fostering long-term partnerships and success in the digital landscape.