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Job Vacancy Pune, Maharashtra, India Position Customer Service Representative – Personal Loans at Kotak Mahindra

Kotak Mahindra company logo
Published 2 months ago

Kotak Mahindra is currently accepting applications for the position of Customer Service Representative - Personal Loans in the Pune, Maharashtra area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Kotak Mahindra
Position:Customer Service Representative - Personal Loans
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Salary:INR 30.000 - INR 60.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated Team Member for our Customer Service department at Kotak Mahindra. The ideal candidate will be responsible for providing prompt solutions to assigned cases, analyzing complaint trends for senior management, preparing Root Cause Analysis, and coordinating with business stakeholders to resolve cases from start to finish.

Job Requirements:

– Must have banking knowledge (Loan division preferred)

– Excellent verbal and written communication skills

– Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, etc.)

– Graduate or higher degree required

– Minimum 5 years of relevant experience

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

Kotak Mahindra

Kotak Mahindra is a leading financial services company in India, offering a diverse range of solutions including banking, insurance, and investment services. Established in 1985, it has grown to become one of the country’s most trusted financial institutions, known for its customer-centric approach and innovative solutions. With a robust network of branches and a strong digital presence, Kotak Mahindra aims to empower individuals and businesses by providing tailored financial products that cater to their unique needs.