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Job Vacancy Lonavale, Maharashtra Position Guest Relation Supervisor at Radisson Resort & Spa Lonavala – Rooms

Radisson Resort & Spa Lonavala - Rooms company logo
Published 1 day ago

Radisson Resort & Spa Lonavala - Rooms is thrilled to announce job openings for the position of Guest Relation Supervisor in the Lonavale area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Radisson Resort & Spa Lonavala - Rooms, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Radisson Resort & Spa Lonavala - Rooms.

Job Information

Company:Radisson Resort & Spa Lonavala – Rooms
Position:Guest Relation Supervisor
City:Lonavale, Maharashtra
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

Lead and supervise the Guest Relations team to deliver exceptional guest experiences. Manage guest inquiries and complaints professionally, ensuring timely resolution and follow-up. Coordinate with front desk, concierge, housekeeping, and F&B to fulfill guest requests and VIP arrangements. Train and mentor staff, monitor performance, and maintain accurate guest records and reports. Implement service standards and handle escalations during peak periods. Requirements: 2+ years supervisory experience in hospitality, excellent communication and interpersonal skills, fluency in English, strong problem-solving and leadership, and knowledge of PMS/reservation systems. Flexible schedule and customer-focused attitude required.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Lonavale
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Company Information

Radisson Resort & Spa Lonavala – Rooms

Radisson Resort & Spa Lonavala – Rooms offers contemporary, spacious accommodations set amid the Western Ghats near Pune and Mumbai. Rooms feature modern amenities—comfortable beds, flat-screen TVs, Wi‑Fi, tea/coffee makers and en-suite bathrooms—with options from standard rooms to suites. Ideal for leisure getaways and business stays, guests can enjoy resort facilities including a spa, dining and scenic valley views.