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Job Vacancy Kalamassery, Kerala Position Guest Service Associate at IHCL

IHCL company logo
Published 3 days ago

IHCL is currently accepting applications for the position of Guest Service Associate in the Kalamassery area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

IHCL operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:IHCL
Position:Guest Service Associate
City:Kalamassery, Kerala
Province:Kerala
Education:Confidential
Job Type:Full-time

Job Description

We are hiring a Guest Service Associate to deliver exceptional customer experiences at our property. Responsibilities include greeting guests, managing check-in/out, answering inquiries, handling reservations, coordinating with departments, and resolving guest concerns promptly. The ideal candidate has excellent communication skills, a friendly and professional demeanor, basic computer literacy, and flexibility for shifts including weekends and holidays. Prior hospitality or customer service experience is preferred. Must be able to multitask, remain calm under pressure, and speak English; additional languages are a plus. We offer competitive pay, training, staff discounts, and opportunities for career growth.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Kerala
City Kalamassery
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Company Information

IHCL

Indian Hotels Company Limited (IHCL) is a leading hotel chain in India, renowned for its iconic properties and exceptional guest experiences. Established in 1903, IHCL operates a diverse portfolio of luxury, upscale, and midscale hotels across various locations. The company is committed to sustainability and cultural preservation, reflecting India’s vibrant heritage through its hospitality offerings. With a focus on innovation and service excellence, IHCL continues to be a pioneer in the hospitality industry, making it a preferred choice for travelers both domestically and internationally.