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Job Vacancy Coimbatore, Tamil Nadu, India Position Non-Voice Customer Service Supervisor at Hexaware Technologies

Hexaware Technologies company logo
Published 1 month ago

Hexaware Technologies is currently accepting applications for the position of Non-Voice Customer Service Supervisor in the Coimbatore, Tamil Nadu area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Hexaware Technologies operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Hexaware Technologies
Position:Non-Voice Customer Service Supervisor
City:Tamil Nadu, Coimbatore
Province:Tamil Nadu
Education:Confidential
Job Type:Full-time

Job Description

Join Hexaware Technologies as a Non-Voice Customer Service Supervisor. We are seeking candidates with a strong educational background, preferably graduates from any stream. The ideal candidate should possess 5-8 years of experience in a Domestic Premium segment Voice/Chat Program, including a minimum of 2 years as an Assistant Manager.

Key responsibilities include managing multiple processes, ensuring timely delivery, and fostering customer-centricity. Strong problem-solving, communication skills, and the ability to work with diverse teams are essential.

Technical competencies required involve managing workplace issues, providing feedback, and implementing quality and training frameworks while ensuring adherence to compliance practices.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Coimbatore, Tamil Nadu
City Coimbatore, Tamil Nadu
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Company Information

Hexaware Technologies

Hexaware Technologies is a global IT services company based in India, specializing in providing digital transformation solutions. Founded in 1990, the company offers a wide range of services including cloud computing, automation, analytics, and application development. Hexaware focuses on helping businesses harness technology to improve efficiency and drive innovation. With a strong emphasis on customer satisfaction and a commitment to sustainability, Hexaware has established itself as a leading player in the IT industry, catering to clients across various sectors worldwide.