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Job Vacancy Pune, Maharashtra, India Position Contact Center Operations at NICE Systems

NICE Systems company logo
Published 4 weeks ago

NICE Systems is currently accepting applications for the position of Contact Center Operations in the Pune, Maharashtra area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

NICE Systems operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:NICE Systems
Position:Contact Center Operations
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Job Type:Full-time

Job Description

We are looking for dedicated individuals to join our Contact Center Operations team. As a key part of our organization, you will be responsible for delivering exceptional customer service and support.

The ideal candidate should possess excellent communication skills, a strong problem-solving ability, and a passion for helping others. You will handle inbound and outbound calls, manage customer inquiries, and provide timely resolutions to ensure customer satisfaction.

Experience in a contact center environment is preferred, but not required. We offer comprehensive training for the right candidates who are eager to learn and grow within our team.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

NICE Systems

NICE Systems is a leading provider of advanced analytics, artificial intelligence, and cloud-based solutions in India. The company specializes in transforming customer interactions and enhancing operational efficiency for various industries, including finance, telecommunications, and public safety. With a commitment to innovation, NICE empowers organizations to harness data-driven insights, improve decision-making, and create exceptional customer experiences. Their comprehensive suite of products and services addresses the evolving needs of businesses, making NICE a pivotal player in the technology landscape.