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Job Vacancy Bengaluru, Karnataka Position Chat Support Executive at Densoft Infotech Private Limited

Densoft Infotech Private Limited company logo
Published 1 month ago

Densoft Infotech Private Limited is currently accepting applications for the position of Chat Support Executive in the Bengaluru area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Densoft Infotech Private Limited operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Densoft Infotech Private Limited
Position:Chat Support Executive
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Salary:INR 18.039 - INR 34.192 per Month
Job Type:Full-time

Job Description

Key Responsibilities:

1. Customer Support:

– Respond to customer inquiries via live chat, providing accurate and helpful information.

– Resolve customer complaints professionally and in a timely manner.

– Escalate complex issues to senior support agents.

2. Communication:

– Engage with customers in a friendly and empathetic manner.

– Provide product information and troubleshooting tips.

3. Issue Resolution:

– Troubleshoot and resolve technical issues.

– Follow-up to ensure customer satisfaction.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,038.83 – ₹34,191.93 per month

Work Location: In person

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Karnataka
City Bengaluru
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Company Information

Densoft Infotech Private Limited

Densoft Infotech Private Limited is an innovative IT solutions company based in India, specializing in software development, web and mobile application services. Recognized for its commitment to quality and customer satisfaction, Densoft delivers tailored solutions that meet diverse business needs. With a team of experienced professionals, the company leverages cutting-edge technology to empower organizations in their digital transformation journey. Densoft is dedicated to excellence and strives to foster long-term partnerships with clients across various industries.