Job Vacancy Bengaluru, Karnataka Position Executive Customer Experience at GoKhana
GoKhana is currently accepting applications for the position of Executive Customer Experience in the Bengaluru area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
GoKhana operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | GoKhana |
| Position: | Executive Customer Experience |
| City: | Bengaluru, Karnataka |
| Province: | Karnataka |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
GoKhana is seeking a motivated Executive Customer Experience to join our team in Bangalore North, Karnataka. This full-time position was opened on June 16, 2025. The role involves handling escalated merchant cases, collaborating with internal stakeholders for resolutions, and improving processes for enhanced merchant experiences. You will connect with customers through calls or emails, manage backend operations, and ensure exceptional service delivery.
Requirements include a Bachelor’s degree, at least 1 year of experience, proficiency in MS Office, and strong writing and communication skills. Candidates with a background in Merchant Helpdesk or Customer Experience will be preferred.
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Minimum Age of 18 Years
- Basic Computer Skills
- Physically and Mentally Healthy
- Experience in the Related Field (Preferred)
- Minimum Education of High School Diploma
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Karnataka |
| City | Bengaluru |
| Google Map | Google Map |
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